Receive 'the royal treatment' with a stay in a MAKAI guest room or suite in the newly renovated Lagoon Tower. From a pre-arrival call or email message to assistance with booking resort activities, the dedicated Team Members and private tower Concierge at this Hawaii resort promise an impeccable Guest experience. Refresh using a cool Oshibori towel before check-in at the MAKAI reception desk. With a personal room escort and quick luggage delivery, Guests will soon find their favorite chaise lounges in the MAKAI area at Kona Pool. Enjoy preferential reservations at KPC's Lanai restaurant, Kohala Spa, Waikoloa Beach Course or King's Course, the garden tennis courts, and more. Spa facility access is complimentary, and special offers are available on cabanas. The MAKAI experience features enhanced accommodations in two categories: MAKAI Oceanside featuring Pacific Ocean, Dolphin Lagoon or Saltwater Lagoon views and MAKAI Mountainside featuring Island Mountain views.